Refund Policy – Bundle TV Cables

Important Notice Before You Read
Bundle TV Cables is an independent comparison and referral service — we are not a service provider. We do not collect fees from consumers for our comparison service, and we do not process billing for any home service plans. This page explains what that means for any refund or cancellation needs you may have.

1. No Charges from Bundle TV Cables

Bundle TV Cables provides its comparison and enrollment assistance services completely free of charge to consumers. We do not charge you any fee for:

Comparing available plans in your area
Speaking with one of our advisors
Requesting plan information or promotional details
Enrollment assistance through our authorized channels

Because we do not collect any payment from you, there is no refund process required or applicable for our services directly.

If you believe you have been charged by Bundle TV Cables directly and cannot identify the charge, please contact us immediately at (877) 415-0333 so we can help clarify.

2. Charges from Service Providers

Any charges you receive for internet, TV, home phone, or other home services are billed directly by the service provider you enrolled with — not by Bundle TV Cables. These may include:

Monthly service fees
Installation or activation charges
Equipment rental or purchase fees
Early termination fees (ETFs) if you cancel before a contract period ends

All such billing matters are the sole responsibility of the respective service provider and must be addressed directly with them.

3. Cancellations & Provider Refunds

If you wish to cancel a service or request a refund for charges applied by your service provider, you must contact that provider directly. Each provider has its own cancellation and refund policies, which are disclosed at the time of enrollment.

Typical steps to request a refund or cancellation from a provider:

Call the provider's customer service line (found on your service agreement or billing statement)
Reference your account number and the charge you are disputing
Ask to speak with their billing or retention department

💡 Need Help Finding the Right Contact?

If you're unsure which provider to contact or need help navigating a billing concern, call our advisors at (877) 415-0333 . We can help point you in the right direction, though final resolution will need to happen with your provider.

4. Enrollment Errors

If you believe an enrollment was processed incorrectly — such as being enrolled in the wrong plan, at the wrong address, or without your consent — please contact us within 48 hours of enrollment at (877) 415-0333 or info@bundletvcables.com.

We will work with our distributor partners to investigate and correct any enrollment errors as quickly as possible.

5. Our Commitment to You

While we cannot process refunds for services you receive from providers, we are committed to:

Providing accurate plan information so you can make well-informed decisions
Clearly communicating all terms and fees before enrollment is completed
Assisting you in identifying the right contacts for billing or service issues with your provider
Correcting any enrollment errors made on our end promptly and without charge

6. Contact Us

For any questions about this Refund Policy or concerns about your enrollment:

Last updated: 2026 | bundletvcables.com